The mission of KMB is to provide high quality, convenient and comprehensive PC, Mac and electronic devices repair at a low cost. The most important aspect of our business is trust. It is the goal of our company to have 100% customer satisfaction in regards to quality, friendliness and time to completion, and discover new ways to exceed the expectations of our customers while doing so at the lowest possible cost.
Electronic Repair Services include component level repairs, replacing bad components, touching up solder traces and nodes as well as testing ICs, surface mounted components and more. Single sided, double sided, and conventional circuit boards are serviced.
We offer limited software support (installation and compatibility issues), and focus on hardware and software support - this is a vital distinction, since software is evolving much more rapidly than hardware, and our clients will have such diverse software needs that we couldn't possibly keep up with all of them. We will, however, keep up to date with multiple operating systems, working with clients to make sure they have the most appropriate combinations of hardware, OS, networking, backup systems, and software. Backup and security are becoming higher priorities for all our potential customers, as internet usage (and its pitfalls) becomes more common, and as more and more daily records are stored electronically.